Frequently Asked Questions
Answers to FAQ's
- 01
We are open every day from 8am-9pm; except for Christmas Day. Bookings may be closed throughout the year due to tournaments or early closure due to lack of court bookings.
Check the "Activity Calendar" on the VPA website for detailed information and events that may cause changes to the regular schedule.
- 02
- 03
For both members and non-members: payment is either by court time or monthly pass. Please purchase a monthly pass before booking courts in the following month as you will be charged for your court if your pass is not purchased in time.
Members: have the option of purchasing club credits or using their credit card. We prefer members purchasing club credits to avoid numerous credit card fees. Court bookings, lessons, and monthly passes can all be paid using one's club credits.
Non-Members: the preferred method of payment is by credit card. A credit card will be saved to your account profile in order for court fees to be processed. If you do not pay for your play, your court/reservation could be canceled. You may also purchase a monthly pass for unlimited play during the month using your credit card.
- 04
We do not provide pickleballs.
There are paddles available to borrow or demo available at the reception desk. We have beginner - intermediate - advanced paddles from our sponsor, Pickleball Depot, available for any booked session. There is no charge to use the paddles but identification is required to check out equipment.
- 05
Yes! Eye protection is mandatory. We have a limited supply of sports safety goggles available to borrow if you have forgotten your eye protection. Check at the front desk for availability.
- 06
Our drop-in sessions are called Paddles Up. Registration is required and can be found under the “Register for Calendar Sign Ups” section of your account.
- 07
During the winter, we have furnaces that keep the building at or close to 14 C. During the summer months, we open up our large garage doors and turn on our fans to keep the place considerably cooler than it is outside.
